6777bet's Privacy Policy

6777bet places the highest importance on the privacy of players in Bangladesh. This privacy policy explains what information we collect when you use our website, mobile app, or any other service, how that information is processed, and what rights you have.

Reading 6777bet's Terms and Conditions alongside this privacy policy will give you a complete understanding of the overall terms of using our services. Continuing to use our services means you have accepted the terms of this policy.

When you register an account, make a deposit or withdrawal, or contact customer support at 6777bet, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and national ID or passport number
• Email address and mobile number
• Current address
• Payment details — such as your bKash, Nagad, Rocket, or Upay mobile wallet number
• Copies of documents submitted for account verification

1.2 Information Collected Automatically

• IP address and Device ID
• Browser type, operating system, and language settings
• Login times and navigation activity on the site
• Usage patterns collected through cookies and similar tracking technologies
• Log data from mobile app usage

1.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may verify your name or address against information from trusted third-party sources. Any information obtained in this way is used solely for internal security checks.

Collected information is used only for the following legitimate purposes:

2.1 Account Management and Service Delivery

• Completing the registration process and keeping your account active
• Processing deposit and withdrawal transactions
• Providing bonuses, cashback, and VIP benefits where applicable
• Accurately maintaining gaming history and account balance

2.2 Security and Fraud Prevention

• Detecting and blocking unauthorised access to accounts
• Monitoring to prevent money laundering and fraudulent activity
• Identifying multiple accounts and suspending accounts where necessary

2.3 Customer Support

When you contact us via live chat or email for assistance, we use the details of your request and account-related information to resolve the issue. Many common questions are already answered in the 6777bet FAQ section.

2.4 Service Improvement

Aggregated data is analysed to improve the user experience, to test new games and features before launch, and to identify technical issues on the site. No individual is identified in this analysis.

6777bet does not sell your personal information or commercially transfer it to third parties. However, information may be disclosed in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These partners only access the information necessary for their specific tasks and are bound by strict confidentiality agreements.

3.2 Legal Obligations

We may sometimes be required to disclose specific information to comply with a valid legal order or judicial directive from a competent authority. In such cases, we always seek legal advice and disclose only the minimum information required.

3.3 Business Transfers

In the event of a future business merger or acquisition, user data may be transferred. In such circumstances, we will notify you in advance and protections in line with this policy will be maintained.

To keep your personal and financial information secure, 6777bet uses multiple layers of security technology:

4.1 Encryption

All data transfers on our platform are encrypted using SSL (Secure Socket Layer) technology. Sensitive data at rest is also protected by industry-standard encryption methods, keeping it safe from unauthorised access.

4.2 Access Control

Only staff who need it can access user information. A strict Role-Based Access Control policy ensures that each staff member can only view the information essential to their role.

4.3 Security Monitoring

Our systems are monitored around the clock. When suspicious activity is detected, alerts are raised automatically and accounts may be temporarily suspended if needed. Should a data breach occur, affected users will be notified promptly.

6777bet uses cookies to keep the website and app running smoothly and to improve your experience. The types of cookies used are described below:

5.1 Essential Cookies

These cookies are required for the basic operation of the site — such as maintaining your login session, validating security tokens, and avoiding the need to log in again on every page load. Disabling these cookies will prevent the site from working properly.

5.2 Functional Cookies

These cookies are used to remember your preferred language, payment method, and account settings, so you do not have to fill in the same details every time you visit the site.

5.3 Analytical Cookies

Information about which pages are used most and where users encounter problems is analysed in aggregate to improve the service. No analysis is carried out that identifies individuals.

We retain your information only for as long as it is necessary or legally required:

• For active accounts: for the entire period during which the service continues to be provided
• When an account is closed: financial and transaction records are retained for the period required by applicable legal obligations
• Data related to marketing communications: deleted promptly after consent is withdrawn
• Site usage logs: used for a limited period to diagnose technical issues, then deleted

Once the designated retention period has passed, information is securely deleted or anonymised so that individuals cannot be identified from it afterwards.

As a member of 6777bet, you have the following rights regarding your own personal information:

7.1 Right to Access

You can find out at any time what information we hold about you. Contact our customer support team and we will provide a summary of the information collected.

7.2 Right to Rectification

If any information stored on your account is incorrect or out of date, you may request that it be corrected. Changes to payment details or ID document numbers may require additional verification.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, where there is an active account, a pending transaction, or a legal obligation, it may not be possible to fulfil this request in full.

7.4 Right to Object to Processing

You may object to and withdraw consent for the use of your information for marketing communications or profiling at any time. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal.

6777bet strictly enforces a 21+ age policy. Our services are for individuals aged 21 and above only. Age is verified at the time of account registration, and any attempt by an underage person to create an account is immediately rejected when detected.

We do not knowingly collect information from anyone under the age of 21. If we become aware of a breach of this age limit, the account is closed and all related information is deleted. You can find more details on age verification and child protection on the Responsible Gaming page.

The 6777bet platform includes content from game provider studios (Pragmatic Play, PG Soft, Evolution, JILI, and others). These studios follow their own privacy policies and 6777bet is not responsible for their data processing.

When you use a payment gateway (bKash, Nagad, Rocket, Upay), you will be subject to those companies' own data policies. We recommend reading the privacy policy of the relevant company before using these services.

This privacy policy may be updated from time to time due to changes in technology, business processes, or legal requirements. Before any significant change, we will:

• Send a notice to your registered email address
• Clearly announce it on the main page of the site
• Note the date and nature of the change on this page

Continuing to use the service after a revised policy is published will be taken as your acceptance of the new policy. If you do not agree to the changes, you may contact customer support to close your account.

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us through the details below. The 6777bet customer support team is available in Bengali and English, seven days a week, twenty-four hours a day:

• Live Chat: available at any time in the bottom right corner of the site
• Email: [email protected]

After a complaint is submitted, we aim to respond as quickly as possible. For complex matters, a decision is communicated once a full investigation has been completed. More details about our company and team can be found on the 6777bet About Us page.